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BioGuard's Tru•Blue Promise

The BioGuard Tru•Blue Promise program takes away your worries

The exclusive BioGuard Tru•Blue Promise program can't be found just anywhere. With this Promise, we’ll be sure you’re using quality products designed for ultimate prevention, that you’re using them properly and that you’re testing your water with the most in-depth analysis available.

By using BioGuard's proven products and following our advice, the chances of algae or cloudy water are dramatically reduced and you’ll have spectacular looking water all season long. But the best part is that if you’re loyal to the Promise and you still end up with algae or cloudy water, we’ll give you everything you need to fix it for FREE.

Now that’s peace of mind that ensures you’ll never miss a moment again in your pool. Stop by and chat with your friendly, helpful Acme Pure Blu expert and learn exactly how the program works or keep on reading for more details.

Who is eligible for the Promise?

All pool season customers who:

  1. Use a chlorine sanitizer (salt, bromine or biguanide systems are not eligible at this time)
  2. Purchase at least one qualifying product from each of Step 1, Step 2 and Step 3 PLUS either Pool Complete™ or Optimizer Plus®. The qualifying Step Products are:
    • Step 1/Sanitizers – all SilkGuard® products (1” SilkGuard ®Tabs, 3” SilkGuard® Tabs, SilkGuard® Sticks, Smart SilkGuard® Sticks)
    • Step 2/Shock – Smart Shock®, Easy Shock N’ Swim®, BurnOut® 3, BurnOut® 35, BurnOut® 73
    • Step 3/Algicide – Back Up® 2, Algae All 60®, Banish®

By registering for the Promise, the pool owner agrees to:

  1. Continue to use only eligible BioGuard products and follow suggested treatment routine
  2. Get water tested regularly at Acme Pure Blu and perform recommended water balance adjustments

To redeem an algae or cloudy water issue:

  1. Bring a water sample to Acme Pure Blu for an ALEX® Water Analysis
  2. Once the issue is verified, Acme Pure Blu will provide a FREE BioGuard Tru•Blue Promise Solution Kit containing products recommended by ALEX to fix the issue

Full terms & conditions